EService GPS

Econz EService is a Mobile Field Service Dispatch and Work Order Management System that works on Smart Phones and Tablets. EService is web-based software that enables a field service team to receive and respond to customer work orders.

EService Features include:

-Simple web based work order dispatch software

-Wireless software that enables a field service team to receive and respond to customer work orders

-GPS Tracking (Location, Movement, Speed, Idle Time, etc.)

-Over 14 Reports (Time, Attendance, Parts and Inventory, etc.)

-Custom and Editable Fields (Work Order Entries)

-EService offers GPS Tracking and is Available on all Wireless Carriers!

Office Dispatch/Service Manager:

With EService management can:

-allocate and dispatch jobs efficiently according to staff availability and location

-assess job status and progress giving them the ability to advise customers if the service worker will be early or late

-invoice for work as soon as a job is completed by exporting job information from EService

-reduce data entry and the errors that result from lost or incorrect paperwork

Field Workers:

This powerful, cost-effective, service enables your field service team to:

-receive and respond to service orders within seconds

-access accurate, up-to-date job and customer information

-provide prompt efficient service to customers

-track and record resources used on a job including parts and labor

-offer your customers time commitments that are near impossible without the job progress and worker visibility provided by EService

Classic Web Access Features:

- Security

- Call Taking

- Job Creation

- Assisted Assignment

- Auto- Dispatch

- Job Management

- Work Force Management

- Customer Management

- Search (job#, customers, etc)

- Administration

- Reports

EService Field Client Features:

- Security

- Receive Jobs

- View Jobs Details

- Accept and Reject Jobs

- Update Jobs

- Call Customer

- Add Resources to Jobs

- Complete Jobs

- Work out of Coverage

- Configuration

Econz Wireless products also integrate into over 100 accounting and payroll packages such as:

• ADP Payroll

• Paychex

• Sage MasterBuilder and Timberline

• Kronos

• Ceridian

• QuickBooks

• Xero

• Over 100 more packages…

Econz Wireless can also do custom builds specific to your Company needs. Please contact our offices to discuss further.